FAQs

You can use your Discovery Dollars on a specific selection of worldwide resorts, tours, hotels and cruises offered through the Rewards program, although not all resorts, hotels, cruises or tours are available. There are regular updates made to the site including additional resort, hotel, cruise and tour inventory and prices. Please logon to the site to see the extensive selections available or call 1300 425 607 (AU) or 0800 643 287 (NZ).

No. You may utilise you’re available Discovery Dollars only up to the 'Max Savings" displayed on the site.

Discovery Dollars may be used for part payment towards hotel/resort stays, tours, cruises and packages, as displayed on the website.

A Discovery Dollar is equivalent to a real dollar.

As the Accor Plus Discovery program enables members to earn and redeem dollars through various ways expiry dates may differ. The expiry date of Discovery Dollars will be displayed within your account online upon login. To use your Discovery Dollars you must book your resort, hotel, tour or cruise prior to the expiry, however you can travel any time after this date subject to availability.

No. Although we can give you competitive pricing on flights, car hire and other travel related products, your Discovery Dollars are only available to use on the specified selection of resorts, hotels, tours and cruises.

Yes. You can book multiple resort or hotel rooms, tours or cruise cabins utilising your Discovery Dollars up to the maximum savings displayed against each deal.

The Rewards website is updated on a regular basis and should be used as a guideline for the Rewards offers available. Call your consultant for more details on 1300 425 607 (AU) or 0800 643 287 (NZ).

You may book hotels on line. However, bookings made through our call centre with a travel consultant will incur an administration fee.

You may book hotels on line. Cruise, tours and other travel you will need to call and speak with a cruise/travel consultant .Simply phone us on 1300 425 607 (AU) or 0800 643 287 (NZ).

Yes. Your Discovery Dollars are fully transferable to family and friends travelling with you.

On the homepage, click on "Activate New" and enter the "Activation Code" previously sent to you. You will be prompted to enter some important information e.g. email, password, first name, last name and at least one phone number. To complete the activation you will be required to agree to the terms and conditions. Finally, a confirmation email will be sent to you to confirm your email address. Once confirmed, you are ready to login to the site and the Discovery Dollars that have been allocated to you will appear in your account.

You may earn extra Discovery Dollars through activities with Accor Plus Discovery Partners, purchasing selected products and being an active member of the Accor Plus Discovery community. For more information on where and how you can earn visit the Earn Discovery Dollars page.

Possibly, however we cannot guarantee this. The Program is based on a select range of travel and lifestyle products.